WOW – all current claims of PIP to be reviewed

Hopefully you have already seen the press about the major review of all current claims of Personal Independence Payments. This is great news for claimants and for advisers who have been supporting people who have experienced injustice during the claiming process. The challenge was taken…

Thinking about your debts? If so, you are not alone..

  Every year, at about this time , people approach us for help with their debts. In fact, 31st January is usually the busiest day ,nationally, for debt enquiries. There are many reasons for this – obviously the cost of Christmas is a trigger, but…

What have we been up to ?

We are looking back at the work we have done over the last three months, in preparation for our contract reporting to RBK (our key funder) and for our Trustee Board (meeting in early February). This time of reflection gives us a chance to see…

Universal Credit coming to Kingston….

 In December, we were planning to run a kiaa network event on preparing for the local roll out of Universal Credit. However, we have postponed until the Spring as the rollout date has been put back to June 2018 due to changes announced in the…

Getting ready for Christmas?…..

Surely it’s not yet ‘that time of year’ again? Yes it is – it’s time to remind you about how best to manage your money and avoid the pitfalls of mounting debts as a result of Christmas shopping.   Kingston town centre is revving up…

Universal Credit – what’s in store?

  This month we had our Annual Public Meeting and spent some time working together on plans for the Universal Credit rollout locally. This will happen in March 2018 and there are plenty of things to think about and plans to make so that local…

We are thinking about home this month…

We are thinking about home this month – with all the media interest in the lack of ‘affordable homes’ and the initiatives to reduce homelessness and the concerns about safety of social housing,, it is difficult to avoid thinking about home.   We know that…

Did fees for an Employment Tribunal stop you claiming?

From 26 July 2017 you won’t need to pay fees to make an employment tribunal claim. If you paid employment tribunal fees in the past you’ll soon be able to claim them back. These changes are because the Supreme Court has decided employment tribunal fees are unlawful….

and for my next trick…..

Do you remember that we have been worrying away about whether the problems that beset Daniel Blake in Ken Loach’s film could happen in Kingston? Well, sadly we think that they could and that they do.. Why do we say that? We did some research…

Information and Advice Strategy for Kingston…..

Working together, the kiaa members have drafted a local Information and Advice Strategy which will guide and steer our plans for the next year. The headlines are that we will continue to work in partnership to make sure that we maintain a diverse supply of…

Money Matters.. and Talks…

Nationally, Citizens Advice are working on supporting local councils to use best practice when collecting Council Tax arrears. If you are interested in this – follow the link to find out more: National Citizens Advice campaign on good practice in Council Tax arrears collection We…

New Year and New Plans from Citizens Advice Kingston

During January we are all working on plans for our new delivery model and the management structure to support it . Our new contract with RBK runs from April 2017 so we have three months to put all the right plans, policies and procedures in…

Citizens Advice win new contract to provide information and advice

Citizens Advice Kingston have been awarded the contract to deliver information and advice in the Royal Borough for the next five years. This is the first year a contract for this service has been awarded by competitive tender following the Council’s decision to change funding…

Keep Warm – Keep Well

Citizens Advice Manchester have been involved in an innovative project to help local people who may be vulnerable, to keep healthy at home. The project has focussed on staying warm and here is the link to further information about it: Citizens Advice – helping vulnerable…

How well is the Care Home Market working?

Citizens Advice have done some research into how the care home market is working. With more people needing social care it is worrying that for so many people navigating the system is a real nightmare. The problems are not just financial : it costs on average…

Help for the Deaf Community

Here is a blog from Citizens Advice which covers new ways to help people with hearing impairment to find out about their rights and responsibilities… This week is International Week of the Deaf (IWD) – a perfect opportunity  to talk about the benefits of vlogging when…