Welfare Reform Team (RBK)

Welfare Reform Team (RBK)

The Welfare Reform Team offer help with the following:

  • Advice and budgeting financial Support to Council tenants who are in rent arrears and financial difficulty
  • Liaising with Income Officers
  • Setting up standing orders and supporting clients who are unable to fulfil financial obligations
  • Support to claim Housing Benefit
  • Housing Benefit appeals and request of backdating and liaising with Housing Benefit Officers
  • Support to maximise income by claiming state benefits, school meals, student oyster cards, taxi cards etc.
  • Application of grants from charities on tenants’ behalf.
  • Signposting clients to debts free management companies and to apply for DROs etc.
  • Financial Inclusion Services to Kingston Council tenants.
Responsible for co-ordinating services for those affected by the welfare benefit changes within the Council and ensuring they are joined up with the services being delivered across the voluntary & community sector. Contact details: Royal Borough of Kingston Guildhall 2 Kingston Upon Thames KT1 1EU Google map www.kingston.gov.uk