If you or someone you know needs our help then here is how the service for our local community works:
On 02031660953. You can call and leave your name and number (doesn’t cost much as the message is short and it’s a local number). We will call you back and chat to you about the best way we can help. 70% of the time we can give you the answer there and then.
If you need more help we allocate a caseworker who then gets in touch via email or phone and goes through options and actions withyou. We are now trialling video calls for those that might find this helpful.
There is also a ‘contact for help’ email form on our website which makes it quick and easy for you to tell us your story so we can work out a way forward with you.
Please feel free to share this contact information with anyone who might find it helpful 🙂