Here is the Citizens Advice response to the announcements and some background information about the problems we have seen with the system for making and managing Universal Credit claims.
Locally in Kingston we are working hard behind the scenes in our kiaa network to make sure that we provide the best possible help to local people.
We have set up systems for referrals between agencies so that people in need of help to get online, or help with managing their budget planning can quickly and easily get to see someone.
If you are a member of kiaa (Kingston Information and Advice Alliance) then check out the latest news on our members noticeboard.
If you are a member of the public needing information then check out our section on Universal Credit or get in touch with CAK which is the front door for all local information and advice providers. If you contact us we will make sure you get to the agency best suited to help you.