How to get help
If you or someone you know needs this support, please fill in this online form and we will contact you. You can complete the online form at any time.
If you do not have online access you can phone 020 8547 5000. If your request is not urgent please try to call us between Monday-Friday 9am-5pm. If your call is urgent, the number will be answered out of these hours but we need to prioritise these times for urgent calls only. Thank you for supporting us to prioritise the most vulnerable.