Our Universal Credit partnership work

Our Universal Credit partnership work

The kiaa network is working on UC partnership support for people who are making new claims. We offer tailored individual advice on Personal Budgeting Support and also on Digital Coaching. These appointments will help people to make and manage a claim online and will also help people to manage their money as they move to monthly payments, including housing costs. If you know someone who would benefit from this service, they can ask their Job Coach about it and one of our team is at the JCP every Thursday for a couple of hours to book appointments for claimants. Alternatively the Job Coach might refer to RBK who will send us details and we can then make chat to the claimant to make an appointment. We often find that people need ongoing debt management assistance as well as the initial budgeting help and this can be provided at our office by our colleagues from Citizens Advice Richmond. This is also a free service.